Operational Support Systems Review

Operational Support Systems Review

OSS reviews are used to ensure the current Business Processes are aligned, and that the existing OSS are meeting on-going requirements. Eirteic recommends regular OSS reviews to ensure systems are optimised for the current needs of the business.

To ensure this is successfully delivered Eirteic would typically complete an analysis of the following:

  • Operational Business Processes
  • Delivered Services
  • Supporting Technology

Once completed the review would provide the necessary recommendations needed to:

  • Optimise and Consolidate Tools
  • Tool Functional Realignments
  • Functional Gap Analysis
  • Drive improved realised value and optimisation of TCO