Eirteic have been working with Federos & Ericsson to enable a Tier 1 US carrier* to implement the first production deployment of an NFV/SDN Closed Loop Service Assurance solution.

This is a solution which orchestrates network services for service creation, instantiation, decommissioning, scale in/out and monitoring. The solution also included integrations to multiple OpenStack environments, Cloud orchestration and Service order care systems. When a virtual service chain is requested, the Assure1** platform dynamically creates a matching service chain and watches the orchestration engine spin up the virtualized network services within their virtual containers.

Turned up services are then monitored as a complete “end to end” service for that a customer; this ensures that events within the complex tier of servers, virtual machines, and services are all correctly understood and modelled. When a problem occurs the customer impacts are correctly communicated to the Network Operations Centre. Eirteic have worked closely with VNF vendors to provide full virtual network device support to enable this deployment.

*Sorry, we have not been given permission to release the Customer’s name

**The software was originally called AssureNow and was renamed Assure1 on 17/11/2017.

This video shows a fully production ready system that’s already deployed with a Tier 1 carrier.
The core software is Assure1 which is fully integrated with OpenStack and MANO to create end-to-end closed loop Service Assurance. Specific integrations for this solution were delivered by Eirteic.
This in not a separate version of Assure1, it is the single standard version that unifies traditional networks as well as these virtual ones.

Max. service 'Events' per hour

Countries WorldWide


Years in Business

We are the Service Assurance Company and we've been creating and integrating world class solutions for over 17 years. Our customers cover the globe. Their systems support hundreds of millions of subscribers, we've had to estimate just how many. We've only counted the countries that our solutions were primarily built to cover. Our platforms can easily handle today's largest networks, even so a 100x increase is planned to enable future networks and services which have yet to be invented.


Move to a next generation Service Assurance solution. Unify fault, performance and service level management within a single, integrated, scalable platform. Monitor, measure and report on all network types (fixed line, mobile and virtual), integrated seamlessly with existing hardware and emerging technologies.


Simplify network management with customizable reports, dashboards and portals displaying a single, normalized, view of device, fault, performance, topology, service logic and service relationships.


 Our Customers want to manage their networks to peak performance, to drive new markets and capitalise upon new technologies. They demand new approaches including closer integration of business functions and network management. We enable them by developing tight integration between our core Service Assurance platform and other OSS systems.

Next Generation Solutions

Unified Service Assurance

Unify your organisations fault, performance, topology, and service level management in a single integrated scalable platform, in which users can measure, monitor and report on the services they provide.

OSS Integration

OSS integration or transformation is a first step to enable a new service model that’s customer centric; with proactive management of infrastructure, business services and customer experience. By integrating Unified Service Assurance with service management (from ServiceNow™ and Remedy™) we’re enabling our customers’ transformation from NOC to SOC (Network Operating Centre to Service Operating Centre).

Visualization and Insight

Network management tools generate a lot of data; interpreting it has always been a specialist skill. Our objective is to simplify the task and speed up decision making. Using software from Galileo, our sister company, we build in extra layers of intelligence and then we enrich the data from numerous external sources including weather events and the power grid. The result is a visual representation of the network which delivers valuable insights, and which can become proactive and  to predict network problems and capacity issues.

Netcool™ Replacement

We’ve loved Netcool™, but all products have their day. New times, new challenges require new solutions. Upgrading isn’t easy, but we are experts. We installed some of the World’s largest Netcool™ systems in the first place. We’ll replace Netcool, and the other systems which run alongside, with a new Unified platform, reducing OPEX, simplifying operations and accelerating business processes.

Where we are:

Address: Eirteic House Eastlink Business Park Carrigtohill Co. Cork, Ireland  T45 Y381

Phone: +353 21 242 7215 Fax: +353 21 485 5212 Mail: