The Service Assurance Company

Services

Managed Services

Management of your network does not end with the purchase of software tools – rather it is just the beginning.

 

Telecom & Enterprise companies today face multiple challenges with managing their IT and business infrastructure. Even with access to the latest technology, many lack the in-house resources and expertise to respond fast enough to the pace of innovation. Others that can respond find that the complexity of the solutions they create drive up costs, impacting agility and the ability to leverage technology to drive growth. In an ‘always-on’ digital world, enterprises are challenged to capitalise on new technologies with limited resources and experience.

To meet these challenges Eirteic offers Managed Service packages or custom-designed packages to manage our customers OSS tools. Some of the remote or onsite services that we offer are:

  • Application Management or Administration and Proactive Management of your Production Environment
    • Daily check performed on Production systems to ensure optimal operation
    • Notification system informing Eirteic in the event of a degradation of service
    • Patches & Upgrades to the Production system
    • Metric & Event Rules customisation along with integration into 3rd Party NMS/EMSs
    • Creation of custom dashboards
    • Creation of custom Maps
  • Vendor Management
  • Reporting
  • Auditing
  • Access control

All these services are offered through our 24*7 Support Management Centre (SMC) and we offer a number of packages to suit your requirements,
please contact Eirteic Sales to find out more.


photo_managed_services