The Service Assurance Company
25 May
2016

Eirteic partners with Cortex Intelligent Orchestration to speed up issue resolution, save time and money

by Adam
  • CortexⓇ Intelligent Orchestration delivers agility, cost and time benefits; already saving hundreds of millions per year for companies like Vodafone and Thomson Reuters
  • Enables service providers and enterprises to better react to market challenges and speed up time to bring new services to market
  • Eirteic’s strategic partnership with Cortex broadens its unified service assurance portfolio in a market set to grow to $5.3billion in 2019

Cork & London 25 May 2016: Eirteic, the award-winning service assurance company trusted by clients including Vodafone, MBNL, Three, Digicel and Equinix today announces a strategic partnership with CortexⓇ Intelligent Orchestration. Customers will now have the ability to automate orchestration across their entire infrastructure, creating agility and saving time and money.

“Real-time automation gives companies a distinct competitive advantage. Cortex uses intelligent machines to take the strain, freeing up the workforce to focus on higher value, more productive activities. We’re already helping organisations like Vodafone shift over 80 per cent of their team to customer facing roles and realising triple revenue; and Thomson Reuters saving hundreds of millions of dollars per year in real cost. The partnership with Eirteic will widen the reach of Cortex into a broader customer base.” says Ian Forsythe, Global Alliances Director at Cortex.

Eirteic creates service-centric environments for service providers through its best of breed unified OSS solutions portfolio and consulting expertise. Adding Cortex further strengthens Eirteic’s offering providing intelligent, secure and reliable orchestration to improve problem resolution, customer relationship interaction, service provisioning and quality of service. It creates flexible operations and has the ability to respond to customers in minutes or seconds, ensuring SLA compliance.

“Telcos, service providers and enterprise organisations are under increasing pressure to react to business and market challenges in real-time. Eirteic helps them achieve this by transforming  networks into service-centric organisations,” says Mike Hooper, Sales Director at Eirteic. “The addition of Cortex to our portfolio is a strategic move to strengthen our proposition to customers as well as help us enter into new market sectors that would gain financial and operational benefits from unified and automated end to end service assurance.”

Eirteic works with global service providers to deliver unified OSS architecture that not only manages legacy issues, but is future-proofed for 21st Century innovation. For more about Eirteic and Cortex Intelligent Automation, visit here.