Which Network Operators will Survive 5G?

Which Network Operators will Survive 5G?

Beginning in 2020 we will live in a 5G enabled world. 5G will deliver huge benefits for users and numerous opportunities for new services and their providers. But delivering 5G will not be easy for network operators. Delivering 5G services will require network...

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“We’ve Always Done It That Way”

“We’ve Always Done It That Way”

“We’ve always done it that way”. This is the most common response that we hear when we propose the concept of automating manual processes to our customers, regardless of the industry that the customer occupies . We ask our customers to take a step back and look...

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How Proactive Communications Can Impact Customer Experience

How Proactive Communications Can Impact Customer Experience

Digital Service Providers (DSPs) are increasingly focusing their efforts on improving customer experience. Understandably a lot of this effort goes towards measuring and improving the buying and sharing stages of the Customer Lifecycle[1]. From my viewpoint, Usage is...

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Orchestrating 5G

Orchestrating 5G

Weekly conversations with customers, partners and others about telco challenges and opportunities of SDN, NFV, analytics, customer care proove that 5G is a lot closer than we had anticipated. There have been significant developments in the nuts and bolts of 5G, which...

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Preparing networks for 5G

5G is one of the most anticipated trends this year. It promises a new era of connectivity, with seamless broadband, billions of IoT devices, HD voice, faster data speeds, ultra-low latency as well as significant revenue opportunities. It’s a way off yet, so what do...

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Out with the Old School….

Out with the Old School….

While working in the telecoms sector over the past 15 years I’ve seen a lot of methodologies and technologies come and go. Some methods of monitoring however never seem to change and fault management is one such method. Fault management and its associated tools have...

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Stuck in the Mud!

Stuck in the Mud!

The evolution of technology both in the Fixed and Mobile Communication markets is driving a shift in the way that CSP’s are providing services to their customers. With the focus on providing more bandwidth to support: IoT, over-the-top content and increases in...

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Landscaping QoE in a new mobile world

Landscaping QoE in a new mobile world

Today, Mobile Service Providers find themselves struggling to cope with the increasing demand for capacity whilst maintaining a high level of customer experience. Trying to find the most flexible and cost-effective infrastructure to support next generation services...

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Leaving a lasting legacy – 4G/5G Progress?

Leaving a lasting legacy – 4G/5G Progress?

June is typically a very busy month, with a number of exhibitions to be attended. This year Eirteic attended TM Forum Live! in Nice and LTE World Summit in Amsterdam. The events created some interesting thoughts about how things are progressing around subjects such...

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