What We Do
We are often asked to describe the work we do, and the words we use to best describe our work is ‘We enable’.
- We enable our customers to grow their business while reducing costs.
- We enable our customers to create value for money for their customers while increasing return.
- We enable our customers to evolve their business to embrace new services and flexible business models.
Our customers are some of the world’s biggest Telecoms Operators and Digital Service providers. Our solutions help them tackle some of the biggest issues they face.
What is our approach? Eirteic has a unique perspective. We focus our attention exclusively on telecoms customers. Together with our customers we have developed a solution that is central to tackling the core issues of cost, growth, value, and flexibility.
We are the Service Assurance Company
The term Service Assurance is used by others, but we are the Service Assurance company. We set a new standards of what Service Assurance means and we define how it enables our customers. We use a three word mantra to sum it up: Unify, Simplify, and most importantly Enable.
Eirteic’s offerings cover a variety of things including:
- Customer Experience Visualisation
- Unified Service Assurance – Fault, Relationship & Performance Management
- Unified Infrastructure Management – Network Inventory, Service Asset & Configuration Management
- Unified Orchestration Delivery
- Design & Implementation
- Post Deployment Services – Managed Services & Training
Move to a next generation Service Assurance solution. Unify fault, performance and service level management within a single, integrated, scalable platform. Monitor, measure and report on all network types (fixed line, mobile and virtual), integrated seamlessly with existing hardware and emerging technologies.
Simplify network management with customizable reports, dashboards and portals displaying a single, normalized, view of device, fault, performance, topology, service logic and service relationships.
Our Customers want to manage their networks to peak performance, to drive new markets and capitalise upon new technologies. They demand new approaches including closer integration of business functions and network management. We enable them by developing tight integration between our core Service Assurance platform and other OSS systems.
Max. service 'Events' per hour
Years in Business
We are the Service Assurance Company and we've been creating and integrating world class solutions for over 17 years. Our customers cover the globe. Their systems support hundreds of millions of subscribers, we've had to estimate just how many. We've only counted the countries that our solutions were primarily built to cover. Our platforms can easily handle today's largest networks, even so a 100x increase is planned to enable future networks and services which have yet to be invented.
Next Generation Solutions
Unified Service Assurance
Unify your organisations fault, performance, topology, and service level management in a single integrated scalable platform, in which users can measure, monitor and report on the services they provide.
OSS integration or transformation is a first step to enable a new service model that’s customer centric; with proactive management of infrastructure, business services and customer experience. By integrating Unified Service Assurance with service management (from ServiceNow™ and Remedy™) we’re enabling our customers’ transformation from NOC to SOC (Network Operating Centre to Service Operating Centre).
Visualization and Insight
Network management tools generate a lot of data; interpreting it has always been a specialist skill. Our objective is to simplify the task and speed up decision making. Using software from Galileo, our sister company, we build in extra layers of intelligence and then we enrich the data from numerous external sources including weather events and the power grid. The result is a visual representation of the network which delivers valuable insights, and which can become proactive and to predict network problems and capacity issues.
We’ve loved Netcool™, but all products have their day. New times, new challenges require new solutions. Upgrading isn’t easy, but we are experts. We installed some of the World’s largest Netcool™ systems in the first place. We’ll replace Netcool, and the other systems which run alongside, with a new Unified platform, reducing OPEX, simplifying operations and accelerating business processes.
Address: Eirteic House Eastlink Business Park Carrigtohill Co. Cork, Ireland Loc8: W7R-30-921 Phone: +353 21 242 7215 Fax: +353 21 485 5212 Mail: EUinfo@eirteic.com
Address: Eirteic (USA) Inc. 276 5th Ave, Suite 704 New York NY 10001 United States of America Phone: +1 518 302 0797 Fax: +1 646 839 2922 Mail: USinfo@eirteic.com
Address:Eirteic Consulting Suite 1D, Level 23 Governor Phillip Tower 1 Farrer Place Sydney NSW 2000 Australia Phone: +61 2 8007 3726 Mail: AUinfo@eirteic.com